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Crisis & Risk Communication Management Software

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Online tools for social media monitoring

In recent years many monitoring tools of social media have been developed. We propose here a non-exhaustive selection of online tools that can be useful for the manager in charge of crisis management. Feel free to contact us if you know others ... info@crcm.eu. We are listing also available tools for Incident management, Alert management, Risks management, Business continuity management, Media monitoring, ...
The solution crcm.eu (Crisis & Risk Communication Management) provides the crisis management team relevant information and management tools before and during the crisis in the same cockpit.
Solutions.
 

Brandwatch

Brandwatch is one of the world's leading social media monitoring tools that helps customers to discover, understand and respond to comments made about them on the web.

Fee-based

Google Alerts
Be inform about what is published in the web.

Free

Google Trends 
find out the trends on the Web.

Freehttp://reputationchamp.com/social-monitor/

reputationchamp

Combine Search Engine Optimization and Social Media Optimization techniques to push positive content above negative content.

Fee-based

RowFeeder 
Monitoring for Twitter with analysis of source, content and activity regarding hashtags, phrases and usernames.

Free

TweetDeck
Real-time monitoring several keyword searches, hashtags and usernames simultaneously. Only on chrome and safari usable.

Free

Social Mention
Monitoring key words across the Web, including Facebook, Twitter, YouTube and Flickr. See API example here under.

Free

Topsy
Real-time social search engine and post services.

Free

Trendsmap
Real-time mapping of Twitter.

Free

Twitter Sentiment
Get on the fly feedback on negative or positive ratings a product or brand name.

Free

Sysomos 
Web Application to support social media strategy. Information are captured in several languages  and deliver mapping of social media conversations and mentions.

Fee-based

Viralheat
 Web Application for reputation monitoring.

Fee-based

Guideline twitter

Guideline twitter - basics !
https://business.twitter.com/pdfs/Twitter_Smallbiz_Guide.pdf
PeerIndex

Radian6

Social media Analysis Dashboard and monitoring tools.

Fee-based

Hootsuite

social media dashboard to manage and measure our social networks

Free and Fee-based

Namechk

Check online if your name is available in more than 160 social media services.

Free

Buffer

Easily add great articles, pictures and videos to our Buffer and automatically share them. good scheduling tool.

Free

Bitly

Bitly helps you share, track, and analyze your links. Bitly is a utility that allows users to shorten a long URL, share it, and then track the resulting usage.

Free

   

 

 


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